Refund policy
Return & Refund Policy – Xeqvoro
Customer satisfaction is important to us.
Return Eligibility
Customers may request a return within 14 days of receiving their order.
Return Conditions
To qualify for a return:
- Items must be unused and in their original condition.
- Items must be returned in their original packaging.
- Proof of purchase may be required.
- Products must be suitable for resale.
Return Procedure
Please contact our customer support team before returning any item. Return instructions will be provided after your request has been reviewed.
Refund Processing
After receiving and inspecting the returned item, approved refunds will be processed within 7 business days to the original payment method.
Non-Returnable Items
The following products may not be eligible for return:
- Personalized or custom-made products
- Clearance or final-sale items
- Certain hygiene and personal-care products
Contact Information
Store Name: Xeqvoro
Address: Westhorne Ave, Eltham Rd, London SE9 5LN, UK
Phone: +44 2080506229